We can help with orders,
sizing, style advice, & more!
1.) E-MAIL US
2:) CHAT NOW.
CLICK BLACK BOX ON RIGHT FOR HELP
3:) PHONE 1.877.320.5877
(PHONE SUPPORT NO LONGER AVAILABLE. PLEASE CLICK CHAT BOX BELOW INSTEAD)
Unfortunately, our system is set up so that we can only apply one Promo Code per order. If you have any coupons with future expiration dates, make sure to save them for use on your next order!
Please allow up to 48 business hours (excluding weekends, holidays, and sale days) to process your order. Please note our processing time is not included in shipping time elected by user. To check on our current processing time, please click the box at the bottom of the page for a live chat from our staff or e-mail firstname.lastname@example.org.
U.S. SHIPPING & HANDLING COSTS
Standard 5-7 business days. $12.00
Express 3 business days. $18.95-21.00
Overnight 1 to 2 days $35-55
PACKING AND HANDLING MAY BE DELAYED AT THIS TIME. PLEASE INQUIRE WITH CUSTOMER SERVICE IF PACKAGE IS TIME SENSITIVE. AND CHECK SHIP DATES AT TIME OF ORDER.
At this time, we do not ship to P.O. Boxes.
Depending on where you live and which shipping method you chose, we will use USPS and a combination of UPS.
We ship worldwide!
As soon as your order ships, we'll send you a shipping confirmation email that will also contain your tracking information.You also have the option to receive updates by text at time of checkout.
Please contact Client Services at 877.320.5877 with any questions regarding your order.
You may elect to cancel an order within 5 hours of making the order. Once a order ships no refund or cancellations cannot be made.
Signature is Required on all order over $300
All orders that are shipped using USPS require a signature upon delivery. In addition, all orders that are over $300 will also require signature delivery. Occasionally a signature may be required for orders under $300 delivered by USPS or UPS, at the driver's discretion. At this time there is no way to require a signature upon delivery for orders under $300. If your order is under $300 and you are not home when it arrives, our carrier will take care to place your package in a discreet location.
WHAT HAPPENS WHEN A PACKAGE IS LOST?
*Please note, we are not responsible for packages that show a valid proof of delivery.** But, In the event that a package is validity of being lost. We will resolve the matter appropriately on a case by case matter.